Effective Date: September 28, 2015
Last Updated: September 28, 2025
At Gymequipmentssale, we stand behind the quality of our products and the satisfaction of our customers. If you’re not completely happy with your purchase, we offer a flexible return policy to ensure your fitness journey stays on track.
1. General Return Guidelines
- Return window: 30 days from the date of delivery
- Condition: Items must be unused, in original packaging, and include all accessories and manuals
- Refund method: Original payment method or store credit
- Restocking fee: May apply to commercial-grade or custom equipment (up to 15%)
2. Non-Returnable Items
To maintain hygiene and safety standards, the following items are not eligible for return:
- Opened or used fitness accessories (e.g., mats, gloves, belts)
- Custom-built or modified equipment
- Clearance or final sale items
- Digital products or software licenses
3. Damaged or Defective Products
If your order arrives damaged or defective:
- Contact us within 48 hours of delivery
- Include your order number and photos of the issue
- We’ll arrange a replacement or refund at no extra cost
4. How to Initiate a Return
To begin a return:
- Email returns@gymequipmentssale.com with your order number and reason for return
- Wait for approval and return instructions
- Ship the item using the provided label (if applicable)
5. International Returns
Return policies may vary by country in accordance with local consumer protection laws. Customers outside our primary service regions are responsible for return shipping unless the item is defective.
Need Help?
📧 returns@gymequipmentssale.com
🌐 www.gymequipmentssale.com